Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dharanija.com (the “Site”). This Privacy Policy should be read in conjunction with our Terms of Service, available at https://dharanija.com/policies/terms-of-service.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.

  • Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers or other financial details), email address, and phone number. We refer to this information as “Order Information.” You may share these details with our partner Shopify, who powers our store. Once you place an order and your information is shared with Shopify, their policies apply to you.

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and order confirmations). We also use this Order Information to:

  • Communicate with you about your order or inquiries;

  • Screen our orders for potential risk or fraud; and

  • With your consent and in line with your preferences, provide you with information or advertising relating to our products or services.

We use the Device Information to help us screen for potential risk and fraud (in particular, by checking your IP address) and to improve and optimize our Site. For example, we may use Device Information to analyze how customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties as described above to help us use your Personal Information for the purposes outlined. For example, our online store is powered by Shopify – you can read more about how Shopify uses your Personal Information in their Privacy Policy. We also use Google Analytics to understand how our customers use the Site – you can read more about how Google uses your Personal Information in their Privacy Policy. You can opt out of Google Analytics here.

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, court order, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at networkadvertising.org.

You can opt out of targeted advertising by using the links below:

  • Facebook Ads: https://www.facebook.com/settings/?tab=ads

  • Google Ads: https://www.google.com/settings/ads/anonymous

  • Bing Ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

You have the right to request access to your personal information available with us, to rectify inaccurate information, to object to its processing, and to withdraw your consent to further processing of your personal information by us and any third parties we engage on your behalf.

If you are a resident of the European Economic Area (EEA) or Switzerland, you also have the right to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the information below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Note that your information may be transferred outside of Europe, including to Canada and the United States, for processing in accordance with this Privacy Policy.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at shopdharanija@gmail.com